Last updated: 16 March 2026
L Holidays respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website www.lholidays.com, make a reservation, stay at one of our hotels, or interact with our services.
L Holidays is a hospitality brand operated by The Lakhani Group Capital SGOIC, S.A. and manages hospitality properties in Portugal, including:
This Privacy Policy also explains your privacy rights and how the General Data Protection Regulation (EU) 2016/679 (GDPR) protects you.
By using our website or services, you acknowledge that your personal data may be processed as described in this Privacy Policy.
L Holidays is a hospitality brand of:
The Lakhani Group Capital SGIOC, S.A. Centro Empresarial Torres de Lisboa, Torre G Rua Tomás da Fonseca, 7ºC 1600-209 Lisbon, Portugal Email: legal@thelakhani.com Telephone: +351 214 316 029
For the purposes of data protection legislation, The Lakhani Group Capital SGOIC, S.A. is the data controller responsible for the processing of personal data collected through the L Holidays website and services.
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us using the details above.
Personal data refers to any information that identifies or can identify an individual.
We may collect and process the following categories of personal data:
Personal Identification Information
Contact Information
Reservation and Accommodation Information
Payment Information
Technical Information
Communication and Feedback
Sensitive Data
In limited circumstances and only when necessary for providing services, we may process sensitive information such as:
Such data is processed strictly in accordance with applicable data protection laws.
Children’s Data
We only collect limited personal data relating to minors, such as name, nationality and date of birth, when required for hotel reservations and provided by a parent or guardian.
We collect personal data through several channels including:
Direct Interactions
You may provide data when you:
Booking Platforms and Third Parties
We may receive personal data from:
Automated Technologies
When you use our website, we automatically collect technical data such as:
This information is typically collected through cookies and analytics tools.
We process personal data to provide and improve our hospitality services, including:
Reservation and Stay Management
Customer Service
Personalisation
Marketing and Communication
You may opt out of marketing communications at any time.
Business Operations
Legal and Regulatory Compliance
Under the GDPR, we process your personal data on the following legal grounds:
You may withdraw your consent at any time where processing is based on consent.
We may share personal data with trusted third parties including:
We ensure that any third party processing personal data does so in accordance with applicable data protection laws.
Due to the international nature of the hospitality industry, your personal data may be transferred outside the European Economic Area (EEA).
Where such transfers occur, we ensure appropriate safeguards are implemented, such as:
We have implemented appropriate technical and organisational measures to protect personal data, including:
While we take all reasonable steps to protect your information, no system can guarantee complete security.
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including:
When personal data is no longer required, it will be securely deleted or anonymized.
Under the GDPR, you have several rights regarding your personal data:
Right of Access
You may request a copy of the personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete data.
Right to Erasure
You may request deletion of your personal data where legally permitted.
Right to Restrict Processing
You may request limitation of how your data is processed.
Right to Data Portability
You may request that we transfer your personal data to another organisation.
Right to Object
You may object to certain types of data processing, including direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time. To exercise these rights, please contact us using the contact details provided below.
Our website uses cookies and similar technologies to improve user experience and analyse website performance. Cookies may include:
Essential Cookies
Required for the website to function properly.
Analytics Cookies
Used to analyse visitor behaviour and improve website functionality.
Marketing Cookies
Used to display relevant advertisements and marketing communications. You can manage or disable cookies through your browser settings.
For more information about cookies, visit: www.allaboutcookies.org
Our website may contain links to external websites. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.
We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. The updated version will always be available on our website and will indicate the latest revision date.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
The Lakhani Group Capital SGOIC, S.A. Centro Empresarial Torres de Lisboa, Torre G Rua Tomás da Fonseca, 7ºC 1600-209 Lisbon, Portugal Email: legal@thelakhani.com Telephone: +351 214 316 029
We will do our best to resolve any questions or concerns you may have and will respond as quickly as possible.